Privacy Policy

This privacy policy explains how we use any personal information we collect about you when you use this website. If you have any queries relating to the privacy policy please email sales@wyeorganic.co.uk.

 

WHAT INFORMATION DO WE COLLECT ABOUT YOU?​

When you submit a query via a web form:

  • Your email address and telephone number. We will use this to contact you about your query. We will not use your email address to send marketing communications unless you have given us consent by signing up to our e-news letter.

 

If you participate in a competition or other prize promotion via our site or one of our social media pages:

  • Your name, email address, social media handle and any other personal information you choose to include in your entry. We use this information to conduct the competition or promotions and to contact you in the event that your entry is successful.

 

DO YOU KEEP MY CREDIT OR DEBIT CARD DETAILS ON FILE?

We do not keep any records of your credit/debit card details within our organisation in any form, either written, electronically or in a database. Once you enter your details online, the transaction is processed via our payment processor and we do not record any of the details ourselves.
When you place an order with us over the telephone, your credit card details are processed in the same way by our telephone payment processor and we do not record any of the details ourselves.

 

HOW WILL WE USE THE INFORMATION ABOUT YOU?

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MARKETING

We would like to send you information about the farm and garden which may be of interest to you. If you have consented to receive marketing you may opt out at a later date.
You have a right at any time to stop us from contacting you for marketing purposes.
If you no longer wish to be contacted for marketing purposes, please contact us at sales@wyeorganic.co.uk.

 

ACCESS TO YOUR PERSONAL INFORMATION

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the address below. We may make a small charge for this service.

We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

 

COOKIES

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity.
You can set your browser not to accept cookies. However, in a few cases some of our website features may not function as a result.

CHANGES TO OUR PRIVACY POLICY

We keep our privacy policy under regular review and we will place any updates on this web page. This privacy policy was last updated on 29th June 2021.

HOW TO CONTACT US

 

Please contact us if you have any questions about our privacy policy or information we hold about you:
By email: sales@wyeorganic.co.uk
By post: Home Farm, Courtfield, Ross-on-Wye, Herefordshire, HR9 6JJ